After a week of holiday deliveries that didn’t all make it on time, FedEx is talking about what went wrong — and it’s not taking all the blame for itself. In a statement to Bloomberg today, the company deflected late delivery blame on procrastinating shoppers and “an unprecedented surge” in online orders during the days leading up to Christmas. To catch up with its shipping, thousands of the company’s workers reported for work on Christmas Day, and the company’s Express unit expanded to Saturday…
FedEx blames "unprecedented" online shopping surge for Christmas gift delays
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